Support

Start with the right information.

Use documentation first, then prepare a focused request with the details needed to troubleshoot responsibly.

Connection issues

Device detection, network checks, and connection health.

Installation and updates

Launcher setup, version information, and release verification.

Account access

Sign-in, device association, and session questions.

Something else

Documentation gaps, product questions, and general guidance.

Contact support

Prepare a support request

Include exact versions and what changed immediately before the issue. Expected response time: to be confirmed.

Submission requires a future backend integration.